My name is Simphiwe Mguli, i recently walked into a MTN store and app**** for a contract. I was told that the turn around time to receive a verdict if whether i was approved or not would be 24 to 48 hours , a week passed without any response. I continuous

Good day Simphiwe,

Thank you for your post and apologies for the delayed response.

Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.

Your contract was captured and activated on 2017-01-07 as per our records.

We would like to assure you that we are actively working to improve our service levels.

Kind Regards,

Tshepo M

REQ:***