1 reviews | Active since May 2017
My MTN Account has been suspended without reason
<p>I have been unable to make outgoing calls all weekend. I have tried to tweet. Email and even used my mother's phone to call but have gotten no assistance. I'm on a standard MTN contract and when my minutes and data get finished I recharge as if it's prepaid. Why would the cancel my account? I wanted to make urgent calls this weekend but I couldn't. I am unimpressed with this network really. Horrible service </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We have evaluated your number *** and picked that one of our consultant managed to assist with barring of calls problem that you experienced .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***7
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We have evaluated your number *** and picked that one of our consultant managed to assist with barring of calls problem that you experienced .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***7