My monthly Data bundle always get finished on the same date 16th each month

Item: MTN South Africa
Rating: 1

DATA BUNDLE COMPLAIN (MONTHLY ISSUE Monthly data usage start on 26th or 27th each month for my normal 2MGB, since I started this package December 2016 I decided not to Activate all the Adroide Application e.g. Internet,google, microsoft Apps, UBA Map, my Applications update are always closed. I have Activated only 1. What up, 2. Instigram, 3. FaceBook. I make sure I don't go on this side curless I am very careful. At night my Data get Switch off daily and at work I use my work WIFI data, so in that case I safe, per day I actual used at night and after 9h00 I’m sleeping, so I really monitor this data. 1st NB*What I realise every month around the 16th of each month it turn off data is off finished.???? 2nd Point it always need 10 days purchase data to be able to access my What up, 3rd I am worried why is not carrying over data like before, even if I have since reduced my statements bill to only read monthly balance not to include full details ITIMISE BILL unnecessary to avoid unnecessary charges. I also monitor daily Contangious charges but no help. NB* MTN set up their system to cut my Data each month arund the 15th,it is consistant with switching off same time, (why I'm saying this because once used all x 3 Facebook, Instigrame & What up but it was not cut off only on the same date 15th). I fully moniterd this problem I have track it exactly what finished my data but is not cutting. Airtime last according to my usage I also monitor U Tube constangise charges that they don’t run in my account, I monitor my bill so that I stay on my Monthly bill cost R640.00 I further confirm that I have monitored this problem over 6 months. The worst Scenario since the 5th March 2017 until the 5th April 2017 I DID NOT USE MY SIM CARD AT ALL but surprising my data had no carry over??? When I started to use it, I was expecting the Data balance carry over but dololo??? 2nd Complain you select Data Bundle of R10.00 = 50 MGB that shows data can last you 7 days which is a week but it last only a day which is used half a day after work but the next day is showing a depleted data message, I do not even use Instagram and Face book their off. The Good thing with Service Provider Cell C you buy R12.00 data will last your What up for full one month, I do not have any problem with them it does not get finished but MTN. is wripping us off. pls. look at this function carefully, most MTN Users are complaining during our Social discussion we always discuss with service providers and TELKOM is also trying to give us better data which does not just get finished. I trust my complain will be action with due respect. Regards, Zandile DATA BUNDLE COMPLAIN (MONTHLY ISSUE Monthly data usage start on 26th or 27th each month for my normal 2MGB, since I started this package December 2016 I decided not to Activate all the Adroide Application e.g. Internet,google, microsoft Apps, UBA Map, my Applications update are always closed. I have Activated only 1. What up, 2. Instigram, 3. FaceBook. I make sure I don't go on this side curless I am very careful. At night my Data get Switch off daily and at work I use my work WIFI data, so in that case I safe, per day I actual used at night and after 9h00 I’m sleeping, so I really monitor this data. 1st NB*What I realise every month around the 16th of each month it turn off data is off finished.???? 2nd Point it always need 10 days purchase data to be able to access my What up, 3rd I am worried why is not carrying over data like before, even if I have since reduced my statements bill to only read monthly balance not to include full details ITIMISE BILL unnecessary to avoid unnecessary charges. I also monitor daily Contangious charges but no help. NB* MTN set up their system to cut my Data each month arund the 15th,it is consistant with switching off same time, (why I'm saying this because once used all x 3 Facebook, Instigrame & What up but it was not cut off only on the same date 15th). I fully moniterd this problem I have track it exactly what finished my data but is not cutting. Airtime last according to my usage I also monitor U Tube constangise charges that they don’t run in my account, I monitor my bill so that I stay on my Monthly bill cost R640.00 I further confirm that I have monitored this problem over 6 months. The worst Scenario since the 5th March 2017 until the 5th April 2017 I DID NOT USE MY SIM CARD AT ALL but surprising my data had no carry over??? When I started to use it, I was expecting the Data balance carry over but dololo??? 2nd Complain you select Data Bundle of R10.00 = 50 MGB that shows data can last you 7 days which is a week but it last only a day which is used half a day after work but the next day is showing a depleted data message, I do not even use Instagram and Face book their off. The Good thing with Service Provider Cell C you buy R12.00 data will last your What up for full one month, I do not have any problem with them it does not get finished but MTN. is wripping us off. pls. look at this function carefully, most MTN Users are complaining during our Social discussion we always discuss with service providers and TELKOM is also trying to give us better data which does not just get finished. I trust my complain will be action with due respect. Regards, Zandile

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