MY LINE IS SUSPENDED YET IVE MADE PAYMENT!
My account is up to date yet ive been receiving sms's saying i owe money! I called the call centre and sent my proof of payment 3 times! nothing has been done. My line is suspended for 3 days now! I sent through my proof 2 weeks ago! I use my phone to carry out my business how the hell can i work like this. Mtn is so *********** I am having endless problems since i took this line with them. GO BOTHER PEOPLE WHO ARE NOT PAYING!!! Infact my bill was R439 and i made a payment of R489 so as a matter of fact mtn owes me money. Blady Idiots
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MTN South Africa's replyOfficial
23 Mar 2015, 15:28Hello kavistra,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line is currently open for making outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line is currently open for making outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply23 Mar 2015, 15:28
Official
Hello kavistra,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line is currently open for making outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line is currently open for making outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***