1 reviews | Active since Nov 2015
My line is cut off-for out going calls
This how the problem started,I missed a Payment in January however it was recovered for in February when I was double debited. End of January my line was closed I couldn't make out going calls which I understood because of the unpaid premium. On the 21st of February it was confirmed to me that they had received two of my premiums for January & February I then asked for my line to be opened so I can start making outgoing calls since my account was up-to date.Can i just say since then up to this day may line is not open to make out going calls. After i'd called numerous times and visited the Mtn outlet at The Glen there seem to be No help,the consultant even adviced me to do a sim swap, even after the sim swap I STILL CANNOT MAKE OUTGOING CALLS.The ref for my dispute is *** which I got in February, I'm so frustrated because I cannot call anyone bearing in mind that my March and April premiums are paid for . I've totally ran out of options and I'm losing out on opportunities.<br> <br>
