1 reviews | Active since Oct 2016
My invoice - please, big please ...
<p>I usually receive my monthly invoice from MTN by around the 29th or 30th of every month – via e-mail. I have still not received my invoice for the month of October 2016 – ending 26 October 2016. I have sent TWO e-mails to Mtn's Customer Services. They've sent automated responses, including two reference numbers: # ********** 8 and # ********** 2 - but, still no invoice, no explanation. Oh yes, they have taken the usual chunk of money from me ... and this is the second month in a row I have to wait and beg for my invoice.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that we have emailed you the invoice dated 2016-10-26 to the email address linked to your MTN account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that we have emailed you the invoice dated 2016-10-26 to the email address linked to your MTN account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,