1 reviews | Active since Apr 2017
MY ********** CASE STILL NOT RESOLVED
MTN has a whole bunch of professional ***** . Still to date they have not paid my money and they have also **** to the Consumer goods and service Ombud . WOW . Their ***** department agreed for me to be refunded my R -3,991.83 from February and they have not paid . Funny how they **** to the Consumer goods and service ombud . I was *****ed from 2016 February to 2018 February .Meaning the ********** case was till February 2018 .Now they come up with this ideology saying they never deducted money from my account for April & may 2018 .
This has nothing to do witt this months . The best part is I have proof THAT alice van der Merwe who is supposed to be a Complaints Analyst called me and also answered on my query here saying within +- 5 days my money will be in my account and still nothing . Then now they send wrong information about this case to the Consumer goods & Service Ombud . They talk about April and may 2018 that has nothing to do with the case . MTN must understand the trouble and effort I have went through for them to pay me .This does not end her .I will be taking it further for the Principle part of it until the end .
MTN MUST STOP CALLING THEMSELFS THE BOZA NETWORK . THEY MUST RENAME IT THE FRADULENT NETWORK . I am giving them this title for free . I will not rest until they pay me .I am willing to go the nearest hell and find a solution to this problem
