kS
khomotso S
1 reviews | Active since Oct 2016
05 Jan 2019, 12:05
My data disappeared
Mtn data service is nonsense yesterday I purchased 1gb data and today it's depleted and I only logged on to Facebook and Instagram for about an hour.
I thought mtn is better when it comes to *****ing people's data I guess they are all a bunch of *******.
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
08 Jan 2019, 09:36Good day K****tso
Thank you for your post.
As per the advise given by our call center service champion, the usage on your account is accounted for. You have also been advised on how to restrict background applications in your device.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
Mazwi ZumaComplaints Analyst
Thank you for your post.
As per the advise given by our call center service champion, the usage on your account is accounted for. You have also been advised on how to restrict background applications in your device.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply08 Jan 2019, 09:36
Official
Good day K****tso
Thank you for your post.
As per the advise given by our call center service champion, the usage on your account is accounted for. You have also been advised on how to restrict background applications in your device.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
Mazwi ZumaComplaints Analyst
Thank you for your post.
As per the advise given by our call center service champion, the usage on your account is accounted for. You have also been advised on how to restrict background applications in your device.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
Mazwi ZumaComplaints Analyst
Best regards,
kS
khomotso S's updateReviewer Update
11 Jan 2019, 09:30I do not have any background apps to deplete my data I check that every day, every time I buy data an hour later its finished.
I bought again today and you stole it again
I curse the day I got your simcards
MTN you are a bunch of *******, *****ing people hard earned money
kS
khomotso S's update11 Jan 2019, 09:30
Reviewer Update
I do not have any background apps to deplete my data I check that every day, every time I buy data an hour later its finished.
I bought again today and you stole it again
I curse the day I got your simcards
MTN you are a bunch of *******, *****ing people hard earned money