TM
Tshwarelo M
1 reviews | Active since Jun 2015
17 Dec 2015, 10:45
My Data Contract
I went to MTN Sandton City to check my account and to my surprise they can't see my profile in their system using my ID number, because I don't know the number of the contract as it's a data line. For the previous 3 months I've been getting huge amounts being debited on my account and I don't even receive a statement for the billing.
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Replies (1)
MTN South Africa's replyOfficial
22 Dec 2015, 11:50Hello TshwareloMok,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you have conteng charges that are taking R6.00 daily on your account , please cancel them by *141*5#ok option 4 you will see them and select the cancel option.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you have conteng charges that are taking R6.00 daily on your account , please cancel them by *141*5#ok option 4 you will see them and select the cancel option.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply22 Dec 2015, 11:50
Official
Hello TshwareloMok,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you have conteng charges that are taking R6.00 daily on your account , please cancel them by *141*5#ok option 4 you will see them and select the cancel option.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you have conteng charges that are taking R6.00 daily on your account , please cancel them by *141*5#ok option 4 you will see them and select the cancel option.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,