My credit record is negatively affected.

22 Sep 2022, 19:59 Thanks MTN my credit score is now negatively affected I am very saddened by the way I was treated by mtn. I took out contract because I thought the package was a good one, little did I know that I will have coverage problems that was never fixed. In May I started having terrible network problems ,called the helpline countless times with no resolution and then I stopped using the sim and decided to be on prepaid with Telkom, their is quite reliable than yours.. To my surprise I stopped using the data but I am still being billed . I am expected to pay monthly premiums for mahala.

Now my credit score is negatively affected, I had 14 points decline last month, only God knows how many points I will loose again this month because of your tardy response or lack of.