RG
Rease G
1 reviews | Active since Sept 2012
05 Jul 2018, 08:04
My contract has ended, STOP billing me!
In April 2018, I visited the MTN store at Mall of the South as I needed to find out when my contract will end. I was informed that my contract ends in May 2018 & that my last debit order will be at the end of April. MTN have processed two debit orders after my contract has ended (31 May & 30 June). I am living overseas and I do not have the ability to call MTN - please STOP debiting my account.
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Replies (2)RG
Rease G's updateReviewer Update
06 Jul 2018, 14:38Hello Mike
I find it disturbing that you have not in any way or form addressed the fact that a MTN retail store has informed me otherwise - please take your MTN hat off & wear the hat of a customer in order to understand my review.
I must disagree with you there. Firstly, the amount of R545.14 is not my debit order amount, where does this come from? Secondly, I have a bank statement proving that I have a successful debit at the end of April/beginning of May for R529.00.
RG
Rease G's update06 Jul 2018, 14:38
Reviewer Update
Hello Mike
I find it disturbing that you have not in any way or form addressed the fact that a MTN retail store has informed me otherwise - please take your MTN hat off & wear the hat of a customer in order to understand my review.
I must disagree with you there. Firstly, the amount of R545.14 is not my debit order amount, where does this come from? Secondly, I have a bank statement proving that I have a successful debit at the end of April/beginning of May for R529.00.
RG
Rease G's updateReviewer Update
31 Jul 2018, 00:40Still no response from MTN - almost one month later! Why am I not suprised...
RG
Rease G's update31 Jul 2018, 00:40
Reviewer Update
Still no response from MTN - almost one month later! Why am I not suprised...