PE
Paul E
1 reviews | Active since Aug 2015
02 Aug 2015, 14:30
My CAPPED TopUp contract has doubled in cost!
Chaps, it's impossible to get a response via email and your call centre is ALWAYS \experiencing high call volumes". I have a CAPPED"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Aug 2015, 13:41Hello throwfirewood,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the cap on the account (usage limit) was set on 03-08-2015 therefore you are liable for any charges incurred before this date.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the cap on the account (usage limit) was set on 03-08-2015 therefore you are liable for any charges incurred before this date.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply17 Aug 2015, 13:41
Official
Hello throwfirewood,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the cap on the account (usage limit) was set on 03-08-2015 therefore you are liable for any charges incurred before this date.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the cap on the account (usage limit) was set on 03-08-2015 therefore you are liable for any charges incurred before this date.
Thank you
Wenzile Masina
REQ:***