1 reviews | Active since Sept 2015
My business is losing money
Hi !!<br> I still did not receive any help regarding this serious matter . This is unacceptable please sent me the details where I can lay a complain .<br> Regards<br> Quintin <br> To: [Email Removed]<br> Sent: Wednesday, August 26, 2015 9:01:28 AM<br> Subject: Re: connection failure [#***6]<br> <br> Hi <br> Is anybody still working on this . Who can I call to complain<br> Regards <br> Quintin<br> Sent: Wednesday, August 5, 2015 10:58:23 AM<br> Subject: Re: connection failure [#***6]<br> Y'ello! <br> <br> Your query with reference number *** has been escalated to Shelton for assistance. <br> <br> Thank you<br> Kind regards, <br> Shereen Motale <br> National Quality and Coverage Help Desk <br> <br> (case # ***6 ) <br> --Original Message-- <br> Date: 2015/08/03 12:59:51 PM <br> To: [Email Removed] <br> Subject: Re: connection failure [#***6] <br> <br> Hi there!!! <br> Its now being more than 10 days . I urgently need ssistance . Please give me feedback regarding this matter. <br> <br> Regards <br> <br> <br> Quintin <br> <br> Sent: Monday, July 20, 2015 3:45:26 PM <br> Subject: Re: connection failure [#***6] <br> Y'ello! <br> Kindly note that query has been logged and a technician will feedback within 10 working days. <br> *** <br> <br> Kind regards, <br> Kagiso Pule <br> National Quality and Coverage Help Desk <br> <br> (case
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
