1 reviews | Active since Jun 2018
My airtime always varnish with no trace
Bad network provider ever, mxm they always chaw my airtime and when i call they always ask me to call back after an hour. Everytime they give me free minutes and data, the following day my airtime just varnish. They really suck and im thinking of joining another network provider.
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Please note that an urgent request has been sent to our Billing Division to advise on why the airtime keeps vanishing when recharging .once received a call will be done to advise on the data usage.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Please note that an urgent request has been sent to our Billing Division to advise on why the airtime keeps vanishing when recharging .once received a call will be done to advise on the data usage.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team