My account was **********ly debited!

<p>I had a data contract with MTN for a few years. I was on a 3G (capped) contract at R194.74 per month. In April 2016 was debited an amount of R1 266.58. I have been to 3 MTN stores to query this amount & no one every got back to me with a valid explanation. One person said it was charges for data which I disputed since I have never (in 3 years) gone over my capped amount or ever been charged more than the amount I signed up for (194.74 per month). I have tried callin their so called "customer service" but no one answers or responds to my email. I need to recover my money that was debited from my account without authorisation & no one can provide me with an explanation! In fact I cannot get hold of anyone at MTN to assist me! I have now cancelled my contract with them but I still need to have my money (R1 266.58) refunded to me!!!!!!!!!!!!!!</p> <p>Is there anyone out there at MTN who has any idea of customer service?????????? This is day time *******!!!!!!!! </p>