NS
Nthateng S
1 reviews | Active since Aug 2012
01 Feb 2016, 08:30
My account was debited even though i paid MTN via.
I accidentally reverse the last debit order, once i got the explanation as to why the debit order went off i was then told to pay back the last installment along with a R12 fee.<br> I did so via EFT but MTN still went ahead and debited the very amount that i paid via EFT.<br> <br> Please refund me my money.<br>
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
01 Feb 2016, 17:58Hello Starwars,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly note that we logged a query to our banking department to pass the credit reflecting of R350.00 to your bank account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly note that we logged a query to our banking department to pass the credit reflecting of R350.00 to your bank account.
warm regards
mike
REQ:***
MTN South Africa's reply01 Feb 2016, 17:58
Official
Hello Starwars,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly note that we logged a query to our banking department to pass the credit reflecting of R350.00 to your bank account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly note that we logged a query to our banking department to pass the credit reflecting of R350.00 to your bank account.
warm regards
mike
REQ:***
MTN South Africa's replyOfficial
01 Feb 2016, 17:58Hello Starwars,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly note that we logged a query to our banking department to pass the credit reflecting of R350.00 to your bank account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly note that we logged a query to our banking department to pass the credit reflecting of R350.00 to your bank account.
warm regards
mike
REQ:***
MTN South Africa's reply01 Feb 2016, 17:58
Official
Hello Starwars,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly note that we logged a query to our banking department to pass the credit reflecting of R350.00 to your bank account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly note that we logged a query to our banking department to pass the credit reflecting of R350.00 to your bank account.
warm regards
mike
REQ:***