1 reviews | Active since Jul 2015
my 50gb please
<p>Dear Mtn,</p> <p> Please assist, i've been given run arounds 4 along time now and its enough.</p> <p>I need to know the exact date that i will be given my 50gb and 10 000 minutes. The reason i got a new contract was for this promotion (21st December). I have already logged 2 request but still not resolved: REQ: ********** and ********** 44.</p> <p> </p> <p>Thanks</p>
Good day Ingrid,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that our records indicate that this promo has been loaded on your line on the 9th January as per REQ:***. You first received a pro rata of the provisioning but going forward you will be provisioned with the full inclusive value on the 14th of every month.
We trust you will find all the above in good order.
Kind Regards,
Tshepo M
REQ:***
Best regards,
Good day Ingrid,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that our records indicate that this promo has been loaded on your line on the 9th January as per REQ:***. You first received a pro rata of the provisioning but going forward you will be provisioned with the full inclusive value on the 14th of every month.
We trust you will find all the above in good order.
Kind Regards,
Tshepo M
REQ:***
Best regards,