PB
Pieter B
1 reviews | Active since May 2015
09 Jun 2015, 10:32
My 3rd complaint regarding this topic
How is it possible for a SP to ignore queries. This is going on for 4 months, its unacceptable and very frustrating. I have to buy my own data for my phone because my data bundle of 300MB have not been added to my phone!
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Replies (1)
MTN South Africa's replyOfficial
19 Jun 2015, 09:33Hello phgdubuisson ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that you have beeen provisioned with 300MB bundle.billing query has been logged, REQ:*** and REQ:516072.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that you have beeen provisioned with 300MB bundle.billing query has been logged, REQ:*** and REQ:516072.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,
MTN South Africa's reply19 Jun 2015, 09:33
Official
Hello phgdubuisson ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that you have beeen provisioned with 300MB bundle.billing query has been logged, REQ:*** and REQ:516072.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that you have beeen provisioned with 300MB bundle.billing query has been logged, REQ:*** and REQ:516072.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,