MY 2GB DATA BUNDLES ARE DISAPPEARING : I HAVE MY SUSPICIONS.

I am subscribed with MTN for a monthly 2GB data bundles, through TFG, where my account is held. After my latest 2GB was allocated around 6 December 2019 it soon disappeared within one week. With my previous contract of 1GB which I renewed and upgraded to 2GB some two months ago, I used to take one full month, and there was no disappearance. When I enquired directly with MTN, seeking explanation, one Jabulile Myeni lectured me that I must go through TFG, which I consider rigidly conservative and unnecessary. I am a regular reader of technology magazines and have read of instances where data bundles disappear without explanation. Either MTN must give me plausible explanation or allow me to get out of this contract unconditionally. --Original Message-- From: *** Date: 9 Dec 2019 06:57 PM To: *** Subject: Disappearing data bundles

Sir / Madam

My 2GB is depleting within six days of allocation and this makes uncomfortable.

Please give me a break down of consumption, which led to such fast disappearance of my data.

Thanking you

Enoch A. Tyilo Cell ***

n Wed, 11 Dec 2019, 11:39 Customer Care, <***> wrote: Good day Enoch,

Thank you for your email.

Kindly be advised that you have a contract with the Foschini Group, please contact them on ***for further assistance.

Kind Regards, Jabulile Myeni MTN SA

Reference Number: ***