MM
Maggie M
1 reviews | Active since May 2015
05 May 2015, 10:37
my 072 number still not fully ported to the MTN
Good day,<br> <br> Last week, 29 April 2015 have engaged an MTN contract and asked to port my *** number to their MTN contract number.<br> <br> It has been over a week and 4 visits to the MTN manly store and overtime i get a new consultant and new story why the 072 number has been ported to the MTN number as yet.<br> <br> I called the 808 number a hundred times, sadly it just disconnect.<br> <br> I am rather sad i joined this network, i hope and pray that no one makes the same mistake as me. <br> <br> Peter please help me.<br> <br> Kind Regards<br> <br> Maggie R D Marema<br> [Email Removed]<br> ***
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Replies (1)MTN South Africa's replyOfficial
14 May 2015, 12:47Hello maggie marema,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your number *** is fully functioning on MTN Network.
Should you have any queries in future, please do not hesitate to contact us on 808 free from your cellphone number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your number *** is fully functioning on MTN Network.
Should you have any queries in future, please do not hesitate to contact us on 808 free from your cellphone number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
MTN South Africa's reply14 May 2015, 12:47
Official
Hello maggie marema,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your number *** is fully functioning on MTN Network.
Should you have any queries in future, please do not hesitate to contact us on 808 free from your cellphone number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your number *** is fully functioning on MTN Network.
Should you have any queries in future, please do not hesitate to contact us on 808 free from your cellphone number.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
