RE
Renate E
1 reviews | Active since Feb 2012
08 Feb 2015, 07:52
Multiple times end my call
Multiple times end my call. I want to know how I exceeded my account
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Feb 2015, 10:03Hello Renate0708,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records your un-billed invoice has a once off upgrade fee, 300 MB and 300 SMS bundle hence the reason why the credit limit is reached.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records your un-billed invoice has a once off upgrade fee, 300 MB and 300 SMS bundle hence the reason why the credit limit is reached.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply20 Feb 2015, 10:03
Official
Hello Renate0708,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records your un-billed invoice has a once off upgrade fee, 300 MB and 300 SMS bundle hence the reason why the credit limit is reached.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records your un-billed invoice has a once off upgrade fee, 300 MB and 300 SMS bundle hence the reason why the credit limit is reached.
Best regards
Mantoa
REQ:***
Best regards,