Multiple calls - still no success

After an issue with actually getting a pay-as-you-go handset that I bought online from the MTN shop, which was resolved (thank you), we now have an issue with activating mobile data on her phone.<br> We bought a 1GB bundle. Didn't work.<br> <br> I phoned 173. The consultant told us it needed to be activated & both guided me to the *123# system. She said she'd send the sms activation to the phone. I did the *123# and requested MMS and WAP. The MMS activated. Nothing for internet. I phoned again. The consultant said she'd send the sms. Both times I received the sms saying that we'd receive internet details shortly & to use 1234 as the PIN if requested. Nothing came through. <br> <br> I began phoning again this morning.<br> <br> You have a stupid phone system. You can't get to speak to an operator until you've been through a few menus - then back to main menu. <br> <br> The consultant said MTN system doesn't recognise the handset & that I must speak to Data Services people on ***. Guess what? You get exactly the same menu. Eats airtime. AND, the consultant said the 1555 number isn't working. She put me through to Data Services. The consultant on the other side apparently couldn't hear me & hung up. I phoned again.