1 reviews | Active since Mar 2011
MTNYello Spam-cannot unsubscribe
I have been with MTN easily for about 10 years now. Recently they started spamming me from 'MTNYello' - so I cannot even unsubscribe by reply with a 'stop' message (since the message does not originate from a mobile number).<br> <br> Here is the messages in my inbox that I have not deleted yet:<br> 26 Feb <br> 4 March<br> 13 March<br> 16 March<br> 18 March<br> 19 March<br> 21 March 13:26<br> 21 March 14:22<br> 22 March (there may be more coming in today)<br> <br> Three of the messages on different days say I will be called soon about an LTE sim. Some are about sharing data with others, not paying out of bundle rates... <br> <br> I also got an automated voice call about an LTE sim while I was in a meeting with someone. I had to hang up. Now I dont know what it was gonna say.<br> <br> Seriously, if you want to spam someone, at least have the decency to use email. At least then someone can read it at their own timing.<br> <br> I am NOT going to spend 1 hour with their call center to find out how to unsubscribe. F off, or I will find another cell network that does not spam me.<br> <br>
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the Marketing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the Marketing management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
