MTN's SuperFlex DAYLIGHT ******* & *****

I subscribed to the MTN SuperFlex for the Unlimited calls and a week ago, i made a payment for the subscription and the unlimited calls were activated. A day later, the subscription was cancelled. I made a call to MTN a day later to enquire why it was cancelled. The agent that i spoke to said i could have violated the Fair usage policy which i disputed to say that after i subscribed, i did not even make more than 6 calls and non of them were more than 5 minutes duration. The agent checked and did confirm that there was no call that might have violated the fair usage policy. He said he will escalate and that will be resolved within 24 hours, but its now more than a week. I have done several follow ups, with no assistance. My money was deducted but the services were cancelled. THIS IS DAYLIGHT ******* & ***** THAT IS BEING DONE BY MTN.

CAN I HAVE THIS RESOLVED ASAP