CR
CAMERON R
1 reviews | Active since Jun 2018
27 Jun 2018, 12:01
MTN's service is pathetic
MTN's service is pathetic, I took out a contract with MTN in DEC 2017 and I have not been debited ever since and we in the month of JUNE 2018, due to an employee at MTN not submitting my contract details correctly. I am now told that I have to pay the full amount of the balance outstanding as if I myself work at MTN and f***d up my application. I plead with you... own up to your **** ups
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CAMERON R's updateReviewer Update
29 Jun 2018, 07:40good day,
please be advised that when I took out my contract with you guys I gave all the relevant information required including branch code 470010 as it is also stated on my 3 months bank statement given to MTN, so the error in handing in my application was made by MTN... I went in 3 times to MTN Clear Water Mall to find out why hasn't my account been debited and they couldn't explain as to why it was not done. Please be advised that I cannot afford to pay the full amount.
CR
CAMERON R's update29 Jun 2018, 07:40
Reviewer Update
good day,
please be advised that when I took out my contract with you guys I gave all the relevant information required including branch code 470010 as it is also stated on my 3 months bank statement given to MTN, so the error in handing in my application was made by MTN... I went in 3 times to MTN Clear Water Mall to find out why hasn't my account been debited and they couldn't explain as to why it was not done. Please be advised that I cannot afford to pay the full amount.