MS
Megan S
1 reviews | Active since Oct 2018
04 Mar 2019, 11:02
MTN's retention services prove their incapability once again!
After having to rant on Hello Peter once about MTN's shockingly poor retention services and them owing me money, I have to rant once more (3 months later) as I have still not received the money that MTN owes me. Their poor service, shocking email communication and empty promises definitely ensure that I will never ever be a client of MTN ever again!
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Megan S's updateReviewer Update
04 Mar 2019, 16:27Good day Renall,
After speaking to one of your colleagues, Jessica John, in January, it has just been a to-and- fro of her wanting to know what my banking details are, then asking for my banking details again, then wanting to know who told me that MTN owes me money, then me having to forward emails from last year November (!!) to her and so it just has carried on for the past 6 months and all I am asking is to be reimbursed. Surely it cannot be so difficult?
MS
Megan S's update04 Mar 2019, 16:27
Reviewer Update
Good day Renall,
After speaking to one of your colleagues, Jessica John, in January, it has just been a to-and- fro of her wanting to know what my banking details are, then asking for my banking details again, then wanting to know who told me that MTN owes me money, then me having to forward emails from last year November (!!) to her and so it just has carried on for the past 6 months and all I am asking is to be reimbursed. Surely it cannot be so difficult?