1 reviews | Active since Mar 2018
MTN's poor service
For the past 5 months I have/am being billed for a phone that I do not have in my possession. It was delivered and returned within the week due to a factory fault. To date, I have received no feedback from MTN about the phone or the billing. I am highly disappointed by this poor service.
Good day Shanelle,
Thank you for your post for account A***.
We sincere apologized for any inconvenienced caused.
Please confirm the store name and date the device was returned.
Please confirm the IMEI and name of the device as well any any reference number received from the store when device was returned.
We will follow up on Tuesday for you.
Warm regards,
Alice Van Der Merwe
Best regards,
Good day Shanelle,
Thank you for your post for account A***.
We sincere apologized for any inconvenienced caused.
Please confirm the store name and date the device was returned.
Please confirm the IMEI and name of the device as well any any reference number received from the store when device was returned.
We will follow up on Tuesday for you.
Warm regards,
Alice Van Der Merwe
Best regards,