1 reviews | Active since Nov 2018
MTN’s network in streaming is below standard
Currently I have been using MTN’s data network as access to the internet as well as live streaming and downloading of movies, series, etc. But recently I have been experiencing extreme difficulties regarding the speed and connectivity of the network at certain times where the network speed drops to less than 10b/s. My belief when paying for service expecting speed and no disruption in the speeds required for streaming movies, series, etc. that I will get that which I’m paying for. At present I am waiting for the contract to end and hopefully one of the other cellphone providers will have better connectivity and less disruption in the network speed. Really disappointed in MTN’s services!
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note you can give our Coverage helpdesk a call on *** (this is a free call from an MTN number) to assist with logging a query.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note you can give our Coverage helpdesk a call on *** (this is a free call from an MTN number) to assist with logging a query.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
