KP
Kevin P
1 reviews | Active since Jul 2015
11 Jul 2015, 14:31
MTNs lack of service
No manager on duty....queues of impatient customers...Some staff left for lunch break?
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Replies (1)
MTN South Africa's replyOfficial
30 Jul 2015, 09:23Hello Kporter ,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced. It was not our intention to have dissatisfied you in any way.
We've now escalated your complaint directly to the Regional Manager for the store in Canal Walk and requested that the corrective measures be taken with regards to the service and conditions in the store.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team
We are truly sorry for the inconvenience caused and for the breakdown in service experienced. It was not our intention to have dissatisfied you in any way.
We've now escalated your complaint directly to the Regional Manager for the store in Canal Walk and requested that the corrective measures be taken with regards to the service and conditions in the store.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team
MTN South Africa's reply30 Jul 2015, 09:23
Official
Hello Kporter ,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced. It was not our intention to have dissatisfied you in any way.
We've now escalated your complaint directly to the Regional Manager for the store in Canal Walk and requested that the corrective measures be taken with regards to the service and conditions in the store.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team
We are truly sorry for the inconvenience caused and for the breakdown in service experienced. It was not our intention to have dissatisfied you in any way.
We've now escalated your complaint directly to the Regional Manager for the store in Canal Walk and requested that the corrective measures be taken with regards to the service and conditions in the store.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team