1 reviews | Active since Sept 2017
MTN'S KGABO MOLOKOMME- WORST SERVICE, NO DELIVERY
Kgabo Molokomme of MTN renewed my contract over the phone, a HUAWEI P9 lite, for R229, a month later, no phone, and wrong premium. MTN you have lost all my respect! Never again.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
The matter has been escalated to Sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
The matter has been escalated to Sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
Mike Ramaboka
Complaints Management Team