sL
shane L

1 reviews | Active since May 2021

25 May 2021, 15:42

MTN's incompetence is truly APPALLING!

Shocking how service from a supposed telecoms giant can be se so appalling!!! MTN is the worst network I have ever had the displeasure of working with! Your service is absolutely appalling!!! Your team is completely ***********!!! and I as the CUSTOMER have to bear the consequences 2 weeks with no feedback is this how you treat a customer that is trying to join your network? PATHETIC!!! COMPLETELY PATHETIC!!! Email: I app**** for 120GB Anytime + 120GB Night Data for R 399 on a month to month with a router but only received a sim card and was advised by MTN that I was placed on a 30GB package. To date I have not received any data. I have cancelled my previous contract with Telkom and moved to MTN prepaid as per your activations team advice and am currently sitting on MTN prepaid with no benefits. I feel utterly misled and am completely appalled with the level of service I have received thus far. Hoping for a better experience now that you have taken over. I need this entire package rectified and my router delivered I would also like to know how I am going to be compensated for the time and inconvenience of being offline.

0
Replies (0)