MTN's IN WATERFALL MALL - MORE THAN HAPPY TO ASSIST IN RUINING YOUR DAY

MTN - Waterfall mall.

WHAT is up with the customer service?? The consultants are extremely RUDE, DISRESPECTFUL and will try ANY excuse available NOT to help you. A simple sim swap... and even then it's too much to ask for some assistance to insert the sim card? A PAYING CUSTOMER, has to sit there and be treated like ****!

So ********* and just plain inhumane. So unwelcoming... From start to end. The consultant's last words (after THROWING THE PHONE ON THE COUNTER!!!) were "I'm done with you" ,, after taking her sweet time and chatting with her buddies before considering to proceed with her daily work... what should have taken 5 minutes, took almost an HOUR!

This needs to be fixed. Fret not, I have the name of the consultant and will not hesitate to proceed with further public notice warning the MTN users of Rustenburg NOT to go to the stores in Waterfall Mall unless you want to feel like the greatest burden on earth.