KS
Kelebogile S

1 reviews | Active since Feb 2018

11 May 2020, 17:09

MTN’s Horrible Service and ********** Transactions

MTN is really becoming the worst, All I need is for them to cancel my contract please I have been calling and no one is able to assist me. Please urgently call me and stop taking my money to what I never agreed on . I will continue reversing the amounts as I never agreed with the plan . I got upgraded to a plan I never requested every month a different amount is taken I don’t care if it’s an error on the billing team . Just cancel all that. I paid my phone a long time ago and got begged to keep this stupid line now it’s bitting me back!! I don’t want any contract with you ..If I get data sent to me I’m not paying , I’m not the one with network troubles and not able to complete a customers request every time.

0
Replies (1)
KS
Kelebogile S's update01 Jul 2020, 22:50
Reviewer Update
Hello,

I was f**** blocked for reversing the money i never authorized you guys to take, Secondly i paid that money avoiding issues and i was told i will be downgraded to my old plan which is R39 ?
This month another deduction went off my account R219 for what ? I didnt even get any airtime for this , only the damn 6GB. This is ****************. What should i do now? I feel so trapped

Whats next now as the amazing MTN is got me "Everywhere I go" . I regret listening to the lying and conniving consultants to keep this line when i was done paying for my phone.
I will never do this again. Im just waiting for that time i get to cancel this nonsense. Did you even repay me for the stupid deductions you made? "no" and claimed there was an error with your billing team. Thats my money and you charged me incorrectly.

Fix It!!!!