Hellopeter
Share Your Experience
FM
FUNEKA M

1 reviews | Active since Apr 2024

04 May 2024, 10:49

MTN's HORRIBLE AND PATHETIC SERVICE!!!!!!!!!!

If you are thinking of applying for an MTN contract phone, please abort! Don't you ever fall for that, their employees are a bunch of *********** ****s and selfish people, they are greedy to make sales while digging your hole of unnecessary debt, coz no one will pay for a flippen sim card they did not order. I asked them to listen to the call I had with their agent I have been waiting for over a week now for their feedback of the call. But the actual query was opened on the 10th March 2024 and today is the 4th May 2024 so it's two months now waiting for them. Imagine paying R125 for a sim card that is not in use and is still sealed I'm not gonna do that. They must check my query and emails I have been sending them since the 10th of March from m******

0
Replies (1)
FM
FUNEKA M's update04 May 2024, 10:52
Reviewer Update
Your mtn online people called me to offer me an Iphone XR with data simcard. They **** and said I will get a sim card first then the phone will follow the following week. So the sim card was delivered on the 29th February 2024 and I waited for a phone which never came. On the Ts and Cs over the phone that girl **** and said if I'm not happy with the product I can return it in store within 10 days. So I called on the 2nd or March the whole day your agents been sending me from pillar to post until I ran out of airtime because obviously I don't have mtn I was calling with my Vodacom sim. I called again the 3rd of March your agents saying they are transferring me to someone until they finally dropped me. I called the whole ****en day using my work phone no one is willing to help me return this ****en sim card. Today the 10th March I went to Promenade mall store to return this nonsense sim card they are saying I must call mondo online they will help on their side there's nothing they can do. I want to know who can and will help me return this sim card as I no longer want anything to do with your network, you have a horrible service and do not want to do your job. You are lazy and selfish.