MTN's Disgusting service.

I have submitted an application online for one of the Black Friday deals. This application was done on the 23rd Nov. I received a email that states my application has been sent and I will be contacted in 3 days. When I heard nothing by Thursday, I contacted MTN, only for them to tell me, they cant assist me, I need to wait for the online department to answer. I spent almost 5 hours waiting. I then sent an email, with no response. I then tried all different email addresses, such as customer care, and Online sales. I call again, and a lady informs me, that the application was not received, but if I have received a reference number, it needs to be honored. I then email the online sales team again, only for them to again tell me, no such application has been submitted. Today Tuesday, I call the online department again, for them to tell me, no one can talk to me, and she will send an email to online department. She says the lead time is 2-24 hours, but within 8 days, no one has contacted me.

Absolutely disgusting and I will change service providers.