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Darrell H

1 reviews | Active since Apr 2018

19 Apr 2018, 11:44

MTN'S ******** ACTIVITIES

I have been a client of MTN for more than 15 years. Due to a very busy schedule, I don't always check exactly what is going on in my account. Today I noticed that MTN has been charging me for years for so- called content charges. I have in my life, NEVER subscribed to any of these services and have been very aware of this ****, engineered by MTN to, ********ly and in direct contravention of the Consumers Protection Act, after I read a newspaper article about this MTN **** some time ago. Whenever I got any of this unsolicited sms messages to subscribe to some ******* from MTN, I always chose the option to opt out. This is nothing but **************** and theft. I am intending to lay ******** charges against MTN and urge all other MTN victims to do the same and insist on refunds. Let's now teach these ********* a lesson, so that they can immediately stop these ******* activities and pay for their crimes.

0
Replies (3)
MTN South Africa
MTN South Africa's reply24 Apr 2018, 21:58
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Kindly be advised that any services used on the sim card will be charged to the account, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.

We have sent the request to the content provider Basebone to remove this for you.

Your unsubscribe has been logged as #***

You may email them on *** to assist you with credits due or via contact=***

MARKETING HUAWEI RBT Caller Notify Daily this is activated by Internet this was removed for you: Caller Notify Daily
***

***
2018-04-24 21:36:17
Unsubscribe
MDSP CC Portal
Successful

You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing,

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

DH
Darrell H's update25 Apr 2018, 11:00
Reviewer Update
Utter fundamental *******. Do you really want to tell me that with this hundred of complaints against Basebone on Hellopeter you are completely oblivious to their ******** activities. You are simply abetting crime by **********ly collecting (*****ing) money on their behalf from unsuspecting consumers. Let me you you some advise, by law, you have an obligation to bring this to the attention of the NPA, in terms of the provisions of the PACA Act, failure, your CEO is personally, subjecting himself to a 15 year jail sentence. Do you really think that you can simply turn around in a little peep voice and say 'oh it is them, not us". Do you really think that consumers are so idiotic that they would simply swallow your stance on this. You know that Basebone is a **** and you are, as a company, benefiting from their crimes. I invite everybody whom has been a victim of Basebone to contact me on ********** Let's take Basebone and MTN finally to task. To all other victims, I have already started a campaign to bring an end to these ******** activities. Lets mobilise and not just sit back and further allow crime to flourish, with the assistance of large corporates such as MTN, Vodacom and CellC. Enough is enough.
DH
Darrell H's update25 Apr 2018, 11:07
Reviewer Update
Apologies, to other consumers that have fallen victim to Basebone's ******** activities, the correct email address is ********** Let all hell break loose!