MTN's 3 Unauthorized Debit Orders (total: R4041.72) against My Bank Account!!

MTN has ********ly deducted money 3 times from my bank account, while I have no contracts with them. The first amount was R757.74 back in February 2022, and then R1347.24 in March, and again in April an amount of R1936.74 all while using cellphone numbers belonging to people I've never met, viz. ***; ***; and ***. MTN has created a profile in their system with my personal ID and bank account numbers.

I've never used MTN in my life and I'm wondering how on earth did they get my information, and then proceed to debit my bank account without my authorization.

From the 17th of February 2022 I've been reporting this to MTN via email (sending my ID copy; affidavits & bank statements) and their customer care line 083 135 and have been to their stores in Durban to no avail, and the most unbelievable thing is their agents' care-free attitude towards my problem and their refusal to connect me with MTN's ***** department so they can help resolve this issue. They seem to believe that I'm the one who created this situation for myself in the first place.

They were not helpful at all!