1 reviews | Active since Jul 2020
After 8 years of having a mobile contract with MTn i decided to not renew my contract. And they are making me pay for it.. sonewhere around Aug/sept an agent called me to tell me that my contact ends end of Sept and she wanted to help me with a new contract and nothing she offered met my needs at the time abd I told her i will be cancelling and she told me after the Sept Installment i cant close the acc. After Sept debit I called and was told that I must call at the end of Sept.. I called end of Sept and was told to call on the 4th of oct..Friday the 4th Oct I called to cancel and was told it was cancelled and no other debit will go through me and MTN are done. After it I cancelled my line and my wife's lost internet connect for 5 days..every day i would call and spoke to very rude people telling me it fixed but nothing.. i sent emails but hey dont reply.. i have emails of all my complaints. I started recieving sms from MBD telling me I Owe them 987 AND THAT MY Mtn number will stop working if I dont... My account is now handed over and is a default because of the account i was told that it was closed...i called the customer care nobody has answers.
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