MTN/MONDO! You are pathetic in your business practices!

HIGHLY disappointed in the service of MTN over the last 3/4 months that I have been struggling to get answers.

Between Mondo and MTN, you have made my endless calls to you and back and forth questioning a absolute NIGHTMARE, my advise to anyone contacted by Mondo for a offer to NEVER accept,

1st issue is that what i was told on the phone and what i received was night and day, the deal wasn't even close to what the agent offered me on the phone, my biggest mistake was agreeing to it!

Since returning the offer back to MTN, obviously because it wasn't what i signed up for, i have had endless billing issues!

Mondo blames MTN, MTN blames Mondo, I have been going in circles since about July about my billing!

I had to contact Mondo about 6 times to ask why i was billed R13 000 for a cancellation fee when the offer was returned within a cooldown period, then i STILL have to pay 1st month pro rata and fees on a deal that i was literally ****med into!

10 years i have been a MTN customer, this will unfortunately be the end of our business together!

A VERY disappointed customer !

Your endless promises to escalate issue and send me reference numbers that i myself have to follow up on is pathetic! your call center agents have NO idea what they are doing!

Thanks for ruining half my year!