MTN/MONDO "deals" are just a way to lure you in. Be prepared for hiked charges with no tangible explanation

Took a 24 month data contract worth R299 through MONDO which seems to be one of the sales wings of MTN. At the end of the Contract it automatically moved onto a month to month subscription however the price drastically increased to almost R1000. I first tried calling and went in circles through the automated voice prompts. Then emailed customer service. I was told that this was part of the terms and conditions of the contract. I disagreed with the explanation and went back to check only to realise that i was never sent a contract. I then requested for my contract documentation only to be sent a contract that was dated 14 October 2022 where as the contract was taken out in July 2020. After quering this I received an email confirming cancellation of my Contract however the very next month i was still billed for the subscription even though the sim card itself was not functional. Furthermore I am billed additional charges every month for additonal subscription services that I did not agree to, to the amount of R300. Thats equivalent to the actual value of the Contract. It just proves the rates advertised on MTN's website is just a way to lure you in.