1 reviews | Active since Apr 2022
Mtn&Mondo
If I could of given 0 stars I would of... All you guys do is mislead the public. Your sales consultant refused to take no as an answer and persuaded me to a deal. Eventually when I did agree she put me on a completely different deal compared to the one offered over the phone. Which is *****. As the contract that was assigned to me was not the contract that I had chosen. I was promised a router. Which did not show up. I went to query it with mtn Chatsworth and was told that they cannot assist me I need to go to mtn pavilion because they only deal with mondo. I went to pavilion only to be told that I'm on the incorrect contract and what I was offered by a mondo consultant was not even a offer. I then informed the consultant that I do not want the contract as I have been misled into taking something that I did not want and since it was within the 7 day return day she said that she did. Since then I've been billed every single month from February for a simcard that was broken in front of my eyes. When I was assured that my contract was canceled by an unreliable consultant. I had returned to mtn Chatsworth and spoke to the manager he again told me that he cannot help me and that I need to go back to pavilion mtn I went to pavilion mtn and I was told that they cannot assist me and I need to get into contact with mind who doesn't ever damn answer their calls. I am outraged by the service rendered by both companies. It is sad to know that we have to run around for their mistake their inaccuracies at work and their incompetence.
