MTN=EMPTY-N AND COVID19 ARE NOT GOOD TOGETHER

On the 23rd of July 2020 I was called from your kzn call center by a woman eager to tell me I'm due to upgrade. Fiona as she said. Because of covid 19 I thought ok let's do it this way. On the 25th she called to confirm and sent me and otp to confirm device of choice. Telling me that it will take 3 to 10 working days to deliver. It's the 6th of August and too date the courier service hasn't received my package and when I called the number Fiona called from I came through to rewards Co / buymondo and nobody could help me find Fiona again. I was told to call dsv and dsv tells me to call mtn back and forth it went and it's still going. I've heard nothing from nobody. The last famous words are Please note we are awaiting feedback and will contact you soon. I'm still waiting. Escalated it in so many ways that I don't even know what more to do. Mtn and dsv mounties courier services are the worst combination ever.