1 reviews | Active since Jun 2020
#MTNBadservices , no communication , blocking my phone
Its SAD that I cannot leave the rating blank .... This would be the 3rd time in +- 5 years that #MTN has done this to my account and profile ... no communication from MTN that the account details into which I have being paying every month for over 3 years, was actually the incorrect account.... my account was disconnected on Tuesday 02 June 2020 - no communication - then you cannot get through to the contact center number - *** which doesn't ring or even connect ..... all their contact numbers do not work.... then this morning DAY 3 - Thursday 05 June 2020 - I get a message from the Complaints Manager - Natasha Fairlands telling me to pay more money so that they can map out where my payments were going ---- SEND MORE MONEY - REALLY!!!???? My account is up to date since last year October or November 2019 - I have been with #MTN for more than 18 years and have always being good paying customer which does not matter to #MTNdoesnotcare I have now been contacted by MTN Facebook messenger - given all my details again ..... I will continue posting until this matter is sorted out #MTNbadservices
