MK
Marize K
1 reviews | Active since May 2018
16 May 2018, 10:28
#MTNBadNetworkBadService #MTNFixItAndFixItNow!!! 6th day without reliable MTN Service POOR BAD POOR BAD
So MTN, after 6 days and 6 reference numbers THERE IS STILL UNRELIABLE RECEPTION AND SIGNAL IN MAGALIESSIG, FOUWAYS.
Signal constant goes from a little bit completely 0 "Only Emergency calls" When I call I am either "not registered on the network" or calls drop a view secondes in. SMSse are delayed.
My patience are up!!!! People need to contact me and you cannot fix your towers after 5 and and half days!!!! I am wasting my time to get something to work
What kind of a service and poor capabilities are this????
This was the lastest Reference number I got!!!! # **********
Marize de Klerk ( ********** 832 / ********** 915 / **********
#MTNBadNetworkBadService #MTNFixItAndFixItNow!!! ??
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Replies (2)MK
Marize K's updateReviewer Update
16 May 2018, 18:36#MTNBadNetworkBadService #MTNFixItAndFixItNow!!! 6th day without reliable MTN Service POOR ******* POOR *******
NO MTN NO!!!!
The sun is setting on the 6th day and still the service and reception is not fixed yet in Magaliessig, Fourways.
Why is your services and infrastructure in such a ******* state??? Seems like @MTNza is now so useless not even www.hellopeter.com is effective making you do what I am paying for!!!
After 6 days and 6 reference numbers THERE IS STILL UNRELIABLE RECEPTION AND SIGNAL IN MAGALIESSIG, FOUWAYS.
Signal constantly goes from a little bit to completely 0 and "Only Emergency calls" When I call I am either "not registered on the network" or calls drop after a view secondes in. SMSse are delayed, by hours and days!!!
My patience is finished!!!! People need to contact me and in 6 days you couldn't solve the issue!!! Your are waisting my time and money. Why should I continue to be a customer????
And don't tell me to call only during office hours. For 3 days I did. Its now day 6 and I expect you to know work through the night and all other hours required to fix this issue. People are trying to reach me and I need to do stuff as well. I cannot just lock the door behind me after office hours!!!!!! ????????
MK
Marize K's update16 May 2018, 18:36
Reviewer Update
#MTNBadNetworkBadService #MTNFixItAndFixItNow!!! 6th day without reliable MTN Service POOR ******* POOR *******
NO MTN NO!!!!
The sun is setting on the 6th day and still the service and reception is not fixed yet in Magaliessig, Fourways.
Why is your services and infrastructure in such a ******* state??? Seems like @MTNza is now so useless not even www.hellopeter.com is effective making you do what I am paying for!!!
After 6 days and 6 reference numbers THERE IS STILL UNRELIABLE RECEPTION AND SIGNAL IN MAGALIESSIG, FOUWAYS.
Signal constantly goes from a little bit to completely 0 and "Only Emergency calls" When I call I am either "not registered on the network" or calls drop after a view secondes in. SMSse are delayed, by hours and days!!!
My patience is finished!!!! People need to contact me and in 6 days you couldn't solve the issue!!! Your are waisting my time and money. Why should I continue to be a customer????
And don't tell me to call only during office hours. For 3 days I did. Its now day 6 and I expect you to know work through the night and all other hours required to fix this issue. People are trying to reach me and I need to do stuff as well. I cannot just lock the door behind me after office hours!!!!!! ????????
MK
Marize K's updateReviewer Update
17 May 2018, 22:50Hi Alice,
Apologising is unfortunately not cutting it anymore!!!!
Luckily I was out most of the day, but by tonight - at the end of the 7th day, it seems as if sms'e are not delayed that much any more. The signal however is still as unreliable. Then it's here, then its not. I tried to call out about an hour ago and still I'm "not registered on the network.
How are you people even able to get a licence to operate a service like this, if you cannot maintain and fix a tower in the one of the areas in the country with the most coverage.????
#MTNBadNetworkBadService #MTNFixItAndFixItNow!!! 6th day without reliable MTN Service POOR ******* POOR ******* ? ? ? ? ? ? ?
MK
Marize K's update17 May 2018, 22:50
Reviewer Update
Hi Alice,
Apologising is unfortunately not cutting it anymore!!!!
Luckily I was out most of the day, but by tonight - at the end of the 7th day, it seems as if sms'e are not delayed that much any more. The signal however is still as unreliable. Then it's here, then its not. I tried to call out about an hour ago and still I'm "not registered on the network.
How are you people even able to get a licence to operate a service like this, if you cannot maintain and fix a tower in the one of the areas in the country with the most coverage.????
#MTNBadNetworkBadService #MTNFixItAndFixItNow!!! 6th day without reliable MTN Service POOR ******* POOR ******* ? ? ? ? ? ? ?