MTN,after I cancelled my contract with them ,and returned their routers they are debiting my account . Palesa in Threerivers Vereeniging branch is very rude to customers , she always seems very angry and defensive ,when we go ask for any help regarding th

MTN uncapped sewrvice is very poor,I signed up with them in the beginning of the year,the Router only worked 1 month only,after which it wouldnt work.I called several times to have it working again ,the Agents on the phone blame the Agents at the stores, and the ones at the stores blame the ones at Call center. The service is pathetic at MTN.I then decided to return the WIFI, as I had paid but had no service, at Three rivers (Vereeniging) the Lady by the name of Palesa was very rude to me ,and angry ,she refused to take the Router as it didnt have a box, she was overall rude to other customers as well and dismissive. The MTN staff always seems very angry and defensive ,when we go to them looking for help, they hate their jobs . Palesa in Threerivers (Vereeniging) who claimed to be a Manager there, she even said she doent care if we complain about her to her superiors , I have never seen such a bad service like the one you are likely to get at MTN esspecially Threerivers .I returned 2 of their Routers, but they carried on debiting my account monthly.

When you go to the MTN stores,all their staff seem to feel like they are being bother

I would like to cancel all 3 routers and get my Refund back on the paid amounts. I didn't have any service on the 2 Routers since February 2024.