1 reviews | Active since Jan 2016
MTN - ZERO TO NONE CUSTOMER SERVICE
<p>Hello Mtn</p> <p> </p> <p>Especially Mtn Kenilworth Centre, pathetic service. Went in to store to find out about our order for a Tab E, changed order to Tab A, and an email was sent to Michelle, no idea what department she is in. This was on 3 June 2017.</p> <p> </p> <p>No response from either the store or Michelle, except when we emailed for an update regarding our order and since June 15, zero communication at all. No idea if our order is still in the system, does it really take so long to get a Tablet? Are there no Tab A is the whole of the Western Cape.</p> <p> </p> <p>Vodacom can tell me it will take 2 weeks if they have to place an order for it. (whether that really is the case is another story but at least they gave an indication). MTN has told us nothing except there is no stock and then nothing.</p> <p> </p> <p>We already have to contracts with MTN hence the reason for wanting to just add the contract to our account.</p> <p> </p> <p>I dont want to publish Michelle email or Surname, but contact me privately and I will send details.</p> <p> </p> <p>I JUST WANT A TAB A, SO CAN SOMEONE PLEASE HELP ME!!!</p> <p> </p> <p>Thanks Naeema</p>
Thanks, for the response.
I wait in anticipation to see if this can be resolved.
Thanks Naeema
Thanks, for the response.
I wait in anticipation to see if this can be resolved.
Thanks Naeema
