MTN YOU'VE LOST MY TRUST...... NOT THAT YOU'D CARE ANYWAY

I have two issues with MTN, the customer service is poor lately, the service agents lack product knowledge, the technical guidance is terrible with results de service agents, Secondly the Home wifi option for R249 with a 100GB fair USAGE, Ai don't even know what that means the data runs out in three days with streaming only from a smart TV and apps on two mobile devices so how is this possible when there is no downloading at all!!!! Then to add insult to injury, my speed gets throttled at such a low speed it barely connects with videos playing at 240p and zero connection to the mobile devices. It's doesn't make sense that 100B depletes in days when my sum card uses only 10 GB per month with gaming and streaming.. So MTN kindly explain this nonsense *** / *** /***