1 reviews | Active since Oct 2016
MTN Your service sucks
<p>I have tried to get hold of MTN for the past 4 days on the 808, 809,800 , only to have the call cut off or dropped everytime, finally I get through on the 800 number today and get told sorry we are a telesales centre and you must call 808 or 809 or ********** , guess what no answer or call cut again. How do I as a customer with 8 cell lines with MTN fix a problem if I cannot get hold of anybody?</p> <p> </p> <p>MTN YOUR SERVICE SUCKS</p> <p> </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us, our call centre has been experiencing high call volumes. The matter is receiving priority attention from the management.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us, our call centre has been experiencing high call volumes. The matter is receiving priority attention from the management.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***