1 reviews | Active since Oct 2016
MTN...YOUR SERVICE STINKS!!!
<p>Hi, my name is Arthie, have been a customer with Autopage who recently informed me MTN would be dealing direct with the consumers. I cancelled my contract as the contract came to an end and requested on numerous occassions to keep my number on prepaid and to stop the debit order, I have various reference numbers and the last being an email correspondence with Mangelisi from MTN who confirmed this will never happen again but on the 02/10/2016 a debit order came off for R969.00 and of course i disputed and stopped it and my bank reversed my monies. But this is happening every month, I AM FED UP!!!</p>
Good day Arthie Govender,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that a request has been logged with the Billing department to close off your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Good day Arthie Govender,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that a request has been logged with the Billing department to close off your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***