MTN YOUR SERVICE IS THE WORST

If I could rate MTN less than 1 I would. I cancelled my daughter's contract as it expired and moved her to prepaid. She cannot receive any calls and I have been trying to resolve the issue for the past three and a half weeks. I have been sent from pillar to post, given different reference numbers and nobody is able to sort out the problem even though the Superflex payment of R299.00pm is deducted like clockwork!!!! On Tuesday I requested to speak to a supervisor at the prepaid department, was told that the person is not available to take my call and that he/she will contact me within the hour. Needless to say I am still waiting for the call. The consultant furthermore advised that the name of the supervisor may not be disclosed. ABSOLUTELY LUDICROUS!!! I also receive no response on emails sent